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FAQ

Answers to the most commonly asked questions

General Questions

  • What is unique about Billi-Bolli?
    We invite you to visit our homepage to discover what makes Billi-Bolli so unique and what sets us apart from other companies.
  • Where can we have a look at your furniture?

    You are welcome to visit us and take a close look at the kids’ furniture in Pastetten (A94 motorway, 20 minutes east of Munich) and also to receive a consultation in person. Please make an appointment before your visit!

    You can also visit our exhibition from the comfort of your home and get advice 🙂 you only need Skype (free) on your phone or computer. Simply make an appointment for a non-binding consultation by video call!

    If you live too far away, we can establish contact with one of our many satisfied customers, where you can have a look at our kids’ beds. Share with us what you are looking for and what your dream bed looks like and we will find a happy Billi-Bolli owner in your area, who will gladly show you their bed.

    We are also available for consultation by phone, of course: +49 8124 / 907 888 0

  • Can we have a look at your kids’ beds in furniture stores?

    No, we do the consulting and sales for our beds ourselves. We know our beds and their many possibilities best, therefore we can also respond best to your ideas and personal wishes. Aside from that, you have a price advantage through our direct sales.

    If you live too far away, we can establish contact with one of our many satisfied customers, where you can have a look at our kids’ beds. Share with us what you are looking for and what your dream bed looks like and we will find a happy Billi-Bolli owner in your area, who will gladly show you their bed.

    We are also available for consultation by phone, of course: +49 8124 / 907 888 0

  • I would like to visit, how do I find Billi-Bolli?

    We are happy to give you Directions. Please make an appointment before your visit.

  • Do you also sell pre-owned loft beds and bunk beds?

    We do not sell pre-owned kids’ furniture ourselves, but we offer a second hand platform where our customers can sell their Billi-Bolli kids’ furniture, see Second Hand. You’ll need a bit of luck because the second hand beds sell quickly.

  • Are you affiliated with the company Gullibo (Gulibo)?

    We are in close, friendly contact with the developer of the Gullibo beds, Mr. Ulrich David. The company Gullibo itself no longer exists. The basic construction of our beds is similar to Gullibo, but they differ in details (e.g. height of the fall guard , screws, slatted bed bases, Bed Drawers, handles are slightly different). Our accessories are therefore not compatible with Gullibo beds.

    We offer beams without drillings that are cut according to your specifications if you intend to extend your Gullibo bed. You need to make the necessary drillings.

    Unfortunately, we cannot offer consulting for Gullibo beds.

Products

  • Do you recommend an oil-wax finish or leaving the wood untreated?

    In general, we recommend the oil-wax treatment. The oil-wax we use saturates the wood fibres and prevents dirt from entering. The surface is slightly smoother and any dirt can be easily wiped off with a damp cloth. Those who have time and would like to cut costs can also apply the treatment on their own.

  • What oil-wax do you use?

    For a naturally-oiled bed, we use the oil-wax “Gormos” by the manufacturer Livos. It contains only pollutant-free substances and loses its smell shortly after application. If you opt for a honey colour oil-treatment, we use a product from Leinos.

  • Would you recommend wood with oil-finish for those affected by neurodermatitis?

    We can send you the technical information sheet of the oil-wax we use. The ingredients are listed, so you can discuss them with your doctor and then decide.

  • Which wood is best suited for a colour varnish?

    Beech is the best wood for a colour varnish. In rare cases, small spots of discolouration can occur with pine, even several years later. The resin content of this wood type can cause this. With our water-based paints, discolourations cannot safely be ruled out and this does not constitute a reason for complaint. However, a discoloured spot can be easily painted over if necessary.

  • Are your beds also suitable for children with disabilities?

    Yes, we can customise our beds according to your child’s needs. Please do not hesitate to contact us. Then we can discuss necessary adaptations (such as stronger and/or higher gates, for example).

  • Why is the Billi-Bolli fall guard not continuous in the entry area?

    For safety reasons. An uninterrupted beam in the area of the ladder may look safer, but in our opinion, it is exactly the opposite. The very moment the kids reach the sleeping level, they still have to stoop under the beam. Getting out of the bed is also uncomfortable. You as a parent will also find it difficult to get into the bed, e.g. if you want to visit your child or change the sheets. Therefore, we think an unobstructed entry area is much safer.

    Original quote from a customer on this subject: “What I dislike about the bed from the manufacturer XY is that the beam in the entry area is uninterrupted. Do you know whether or not I can just saw it off? Although I am no expert, I think it’s not really necessary for safety reasons, and your beds do not have such a beam either. I think it’s very impractical (especially for parents who also have to be in the bed frequently…) and rather dangerous.”

    We think so, too. Get the saw out ;-)

    If you still would like an uninterrupted beam in the entry area, you will receive it at no extra charge.

  • What is the spacing between the slats of the slatted bed base?

    The spacing between the bars is 3 cm, making the slatted bed base suitable for any mattress.

  • Is it possible to replace the slatted bed base with a gapless Play Floor?
  • Is the bed suitable for a water mattress?

    In our beds, you can use lightweight water mattresses of up to 200 kg. We recommend our special floor rather than a slatted bed base as a support surface (€ 125 for mattress widths 80, 90 or 100 cm, € 150 for 120 or 140 cm, oil-waxed + € 30).

  • Can we colour individual accessories ourselves?

    That’s no problem, just order the individual parts without surface treatment.

  • Can the slide also be attached to the Pitched Roof Bed?

    Yes, that’s also possible.

  • Do you accommodate special requests?

    Most of our customer requests are already met by our large variety of available default options. Drilling additional holes (e.g. to mount a helm to the short side) is no problem. If you have any additional special requests, please do not hesitate to contact us, we are happy to discuss the feasibility with you.

  • Similar beds are cheaper elsewhere. Why should I spend more on your furniture?

    The children's furniture from other manufacturers is similar to ours only at first glance. However, they differ greatly in the details. For example, our cots are second to none in terms of safety and high fall protection. Many of our models have been awarded the GS seal (tested safety) by TÜV Süd. See Safety and Spacings for details.

    But there are many other differences, e.g. in terms of stability, versatility and sustainability in our children's furniture. With our workshop in Germany, we also support local jobs. Also our beds have a very high resale value. And and and ... – visit the home page to find out what makes Billi-Bolli incomparable and distinguishes us from all other providers.

Ordering

Delivery

Assembling

Your question hasn’t been answered? Please send us an e-mail, we are happy to help.